RETURN & REFUND POLICY
Thanks for shopping at Chel Caboodle.
If you are not entirely satisfied with your purchase, I’m here to help. At this time, I do not offer an exchange for another item. Please check your Size before placing an order.
The following items cannot be returned nor exchanged: Reusable Sanitary Pad, Period Underwear and Menstrual Cup.
I offer immediate sending of replacement, free of charge for the following conditions:
- Damaged or Broken.
- Received Wrong Orders.
- Non-Arrival of orders.
You have 30 calendar days to return an item from the date you received it.
Take Note: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once I receive your item, I will inspect it and notify you that I have received your returned item. I will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, I will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
I offer Free Shipping Worldwide for minimum order amount 49.99€.
If you have any questions on how to return your item to me, contact me.